Devon Croom is a dynamic leader with over 23 years of cross-industry experience spanning telecommunications, technology, and the restaurant industry. She is an Author, Speaker and IT leader at Chick-Fil-A. As a John Maxwell Certified Coach, Speaker, and Trainer, Devon brings a passion for leadership development and a heart for service into every space she enters. Known for her ability to inspire, influence, and ignite transformation, Devon has consistently empowered individuals and teams to thrive—both personally and professionally. Her career reflects a commitment to excellence, with a special focus on elevating women in leadership roles. Devon embraces a servant leadership philosophy and has actively contributed her leadership skills to various organizations, including Women in Cable Telecommunication (WICT), National Association for Multi-Ethnicity in Communications (NAMIC), Diversity, Equity & Inclusion (DE&I), Women In Business (WIB), National Black MBA Association (NBMBAA), and Black Employee Resource Group (BERG).
Devon’s involvement in Women in Restaurant Leadership (WiRL) is a natural extension of her mission to create impact. With her seasoned perspective and unwavering dedication to empowering others, she brings a unique blend of insight, authenticity, and visionary leadership to the WiRL advisory board. She was previously featured in WiRL’s national magazine, and she continues to lead by example—showing that courage, character, and community go hand in hand.